FAQ

Orders & Delivery

Yes, We provide free shipping on our all products pan India.

No, Currently we deliver pan India only.

It usually takes 7 - 10 days to reach your product to your location, You can still conveniently track your order by reaching out to us on email or can go to your account.

Tracking No. with tracking link will be provided via email after dispatch.

Returns & Exchanges

Soft Furnishings (Bedsheets, Cushion Covers, Throws, Curtains, Table Linen) - 24 hr Exchangable.

Note:

1. Products cannot be exchanged once they have been used or washed.
2. We offer one free replacement if the product is undamaged. Further replacements incur shipping charges.

To initiate a return, you can submit a request on contact us or you can submit a request on our email id - officialsilawat@gmail.com

Refunds are initiated after receiving the returned shipment or order cancellation.

For Credit Card/Debit Card/Net banking Transactions, Refunds will be processed to the original mode of payment within 4-5 business days after initiation.

Payment & Billing

If your payment fails, you will be redirected to the order checkout page. You may use the same payment method or try a different one.

At Silawat, we offer a variety of payment options for your convenience:

  • UPI: Google Pay, PhonePe, Paytm, & others
  • Credit/Debit Cards: Visa, MasterCard & American Express
  • Net Banking: Various banks
  • Wallets: Paytm, PhonePe, MobiKwik, & others

No, Currently we don't provide COD service.