Terms of service

Welcome to Silawat. By accessing or using our website and services, you agree to the following Terms of Service. These terms are designed to protect both our customers and our brand, ensuring a smooth and transparent shopping experience. Please read them carefully before placing an order.

Acceptance of Terms

By visiting our website, browsing products, or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree, we kindly request that you do not use our services.

Product Information

We take great care to ensure that all product descriptions, images, and details are accurate. However, slight variations in color, texture, or appearance may occur due to screen display settings, natural fabrics, or handcrafted elements. These variations will not be considered defects.

Orders & Payments

• All orders placed through our website are subject to acceptance and availability.
• Payments must be completed at checkout through the available payment methods listed on our site.
• In the event of a pricing error or incorrect information, Silawat reserves the right to cancel or refuse an order before it is dispatched.

Shipping & Delivery

We strive to deliver your order on time and in perfect condition. Delivery timelines may vary based on location, courier partners, and unforeseen circumstances. Delays caused by third-party logistics providers are beyond our control, but we will assist you in tracking and resolving issues to the best of our ability.

Returns & Refunds

Our Return & Refund Policy is an integral part of these Terms of Service. Returns are accepted only within 24 hours of delivery, subject to the conditions outlined in our policy. Please refer to our Return & Refund page for complete details.

Intellectual Property

All content on this website—including product designs, images, text, graphics, and branding—belongs exclusively to Silawat. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

Limitation of Liability

Silawat shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability, in any case, will be limited to the value of the order in question.

Changes to Terms

Silawat reserves the right to update, modify, or revise these Terms of Service at any time without prior notice. The updated version will always be available on this page, and continued use of our website will be considered as acceptance of the revised terms.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at officialsilawat@gmail.com

At Silawat, our mission is to bring comfort, elegance, and trust into every home we touch.